👋 Try these steps to get your iPhone recognised in iTunes

Sometimes a new iPhone doesn’t show up in iTunes straight away, so here are a few quick checks your PC might need 👇

1️⃣ Make sure the cable is an Apple (or good quality) one

Sometimes cheaper cables only charge and don’t transfer data.

2️⃣ Restart both

➡️ Unplug the phone ➡️ Restart your iPhone ➡️ Restart your PC ➡️ Plug it back in again

3️⃣ Update iTunes

Older versions won’t recognise new phones.

Open iTunes → Help → Check for Updates

4️⃣ Install Apple’s “Mobile Device Support”

This is what lets Windows talk to iPhones.

On your PC: • Press Windows Key • type Services • open Services • look for Apple Mobile Device Service • If you see it, right-click → Restart

If you don’t see it, reinstall iTunes from here: (apple.com/itunes) (don’t worry if you already installed — reinstall refreshes it)

5️⃣ Try a different USB port