What you’ll need for a successful export of your texts and WhatsApp messages
Go to Microsoft store and download iTunes
Click here to start the download
Tip: Only takes a few mins
Make sure iTunes has detected your phone.
A phone icon will appear just under the menu in top left of the screen.
Unlock your phone
We’ll tell you if you need more once the phone’s connected
Tip: use a hard drive instead of deleting files on your computer
Buy a hard drive here
The search depends on how much data’s on your phone
Tip: connect your laptop to power
You can use your phone and laptop while we search in the background
Well done for getting to this stage. You are taking control of your situation. Every step is one step closer to resolving this dispute and getting on with your life.
If you need help, I’m at the end of the LiveChat, or an email away at [email protected].
Jenny
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