How to use Dispute Buddy’s desktop app to export messages

<aside> <img src="notion://custom_emoji/487edad8-a211-4b94-95e1-34a81dffb87b/1d6028fb-29e2-8042-ae74-007afc4c6e45" alt="notion://custom_emoji/487edad8-a211-4b94-95e1-34a81dffb87b/1d6028fb-29e2-8042-ae74-007afc4c6e45" width="40px" />

We’re so glad you found us.

Export your texts and WhatsApps to PDF with Dispute Buddy

</aside>

<aside> <img src="notion://custom_emoji/487edad8-a211-4b94-95e1-34a81dffb87b/1d6028fb-29e2-8042-ae74-007afc4c6e45" alt="notion://custom_emoji/487edad8-a211-4b94-95e1-34a81dffb87b/1d6028fb-29e2-8042-ae74-007afc4c6e45" width="40px" />

Our values at Dispute Buddy are clear + simple, and kind + compassionate

</aside>

<aside> <img src="notion://custom_emoji/487edad8-a211-4b94-95e1-34a81dffb87b/1d6028fb-29e2-80fa-ac41-007a427ad443" alt="notion://custom_emoji/487edad8-a211-4b94-95e1-34a81dffb87b/1d6028fb-29e2-80fa-ac41-007a427ad443" width="40px" />

If you need help and you can’t find the answer here, or you just want someone to hold your hand through the process, get in touch:

:db-email: Email us [email protected]

:db-phone: Call us

Aus: +61 468 852 935 NZ: +64 21 863 866

:db-email: Talk to someone live here

You’ll speak to one of our team

</aside>

Getting Started

Set yourself up for success

Download the app

Connect your phone

Enter contacts and date range

Wait while we search

Confirm details

Download to PDF

Troubleshooting

My phone won’t connect

How long does it take?

Can I use my phone during the search?

How much storage will I need?

Does Dispute Buddy work with Android?

My phone says it’s encrypted. How do I de-encrypt it?

Dispute Buddy app says ‘plug in an external drive’

My hard drive not showing in Finder

It’s exporting my texts, but the message summary is empty

Update the Dispute Buddy app

Windows: My phone isn’t showing in iTunes

Mac: ‘USB accessories disabled’

Windows says: ‘Unable to execute file’

My messages are missing

FAQs